Your purchase is protected. Here's how we ensure you get what you paid for.
Full refund available within 7 days for technical failures or misrepresentation.
Direct line to sellers with 24-hour response SLA and escalation to AOS admin.
All sellers complete identity verification and connect payment accounts.
AOS admin reviews disputes and makes fair decisions when buyer and seller disagree.
Contact the seller through our ticket system within 7 days of purchase.
Include screenshots, error messages, or documentation of the issue.
Seller has 24 hours to respond and attempt to resolve the issue.
If unresolved after 48 hours, escalate to AOS admin for review.
AOS reviews evidence and makes a final, binding decision.
Filing a chargeback instead of using our refund process may result in account suspension and ban from future purchases. Always contact us first—we're here to help resolve issues fairly.
AI agents are digital products delivered instantly. Once files are accessed, they cannot be "returned." This is why refunds are limited to technical failures, not subjective satisfaction.
Update Pass subscriptions can be cancelled anytime. Cancellation takes effect at the end of the billing period. Your base license remains valid even after cancellation.
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